
Frequently Asked Questions
What kinds of clocks do you repair?
We specialize in wall clocks, mantle clocks, cuckoo clocks, and quartz battery-operated clocks. These may be antique, vintage, or modern in style.
We do not repair grandfather clocks, 400-day/anniversary clocks, digital timekeepers, wristwatches, or pocket watches.
How long does a typical repair take?
Turnaround time varies depending on the type of clock and the nature of the repair. Most projects are completed within a few weeks. Once we’ve assessed your clock, we’ll provide a more specific estimate.
Do you offer estimates before starting work?
Yes. After evaluating your clock, we provide a clear estimate and discuss the scope of work before beginning any repair.
Do you offer in-home service?
At this time, all work is performed at our workshop. We do not offer in-home repair visits. Clocks must be brought to us or shipped in when appropriate.
Can I send you a photo of my clock to see if you can repair it?
Yes—absolutely. If you're unsure what kind of clock you have, feel free to send a photo via our Contact page. We’re happy to let you know if it’s something we work on.
What if my clock needs parts replaced?
If your clock requires replacement parts, we will do our best to source suitable vintage or reproduction components. In some cases, custom fitting may be necessary. We will always confirm this with you in advance.
Can you repair battery-operated clocks?
Yes, we do service quartz clocks—including movement replacements and battery terminal repairs—when the clock is of sufficient quality or sentimental value
Do you sell clocks?
No, we are a repair-only service. We do not buy, sell, or appraise clocks.
How do I book a repair or ask a question?
You can contact us directly through the Contact page or click Book Now in the site header to begin the repair process. We’re happy to assist.